The State of New Jersey Mortgage Lending
Every mortgage application in New Jersey is reported to the federal government. We analyzed 829,794 home-purchase decisions across eight years to answer the questions the industry doesn’t: who gets approved, who gets turned away, why, and what it really costs.
1. Approval held up — but not for everyone
Across New Jersey, lenders approved 90.2% of home-purchase applicants over the period and denied 9.8%. The headline rate has been remarkably stable through a refinance boom, a rate shock, and a cooling market:
2. Denials concentrate by geography
Where you apply matters. Denial rates run far higher in some counties than others — a pattern that tracks income and demographics more than it tracks individual creditworthiness:
Highest home-purchase denial rates by county, 2018–2025. See all 21 counties →
3. What it actually costs — and how much lenders differ
On a typical home purchase, closing costs run about 1.93% of the loan statewide. But that median hides enormous spread. Among high-volume lenders, the cheapest charged Morgan Stanley Private Bank Na (0.90%), Citibank, Na (0.91%), Columbia Bank (0.97%) — while the priciest charged Nation One Mortgage Corporatio (4.64%), Mlb Residential Lending, Llc (3.82%), American Financial Network, Inc. (3.76%). On a $400,000 loan, that difference is thousands of dollars, on top of any gap in the interest rate. Check who overcharges borrowers like you →
4. The biggest lenders, by the numbers
| Lender | Approval | Decisions | Fees (% of loan) | NJ complaints |
|---|---|---|---|---|
| Rocket Mortgage | 82.1% | 153,916 | 2.131% | 143 |
| Wells Fargo Bank Na | 74.9% | 75,144 | 1.107% | 1,298 |
| United Wholesale Mortgage | 89.6% | 61,283 | 2.349% | — |
| Loandepot.Com Llc | 83.9% | 55,877 | 1.539% | — |
| Crosscountry Mortgage, Llc | 96.6% | 43,281 | 2.521% | 143 |
| Jpmorgan Chase Bank, Na | 89.8% | 42,807 | 1.089% | 264 |
| Nj Lenders Corp | 97.1% | 38,636 | 1.365% | 11 |
| Bank Of America Na | 88.7% | 35,767 | 1.255% | 341 |
Ranked by home-purchase volume. Complaints are CFPB filings from NJ consumers, 2022–present, and reflect servicing as much as lending. All 370 lender report cards →
5. After the loan closes: complaints
Most mortgage complaints New Jersey consumers file with the CFPB aren’t about getting a loan — they’re about servicing: payment processing, escrow, and struggling to stay current. That’s a reminder that who originates your loan and who services it are often different companies, and the service experience varies widely by company.
Use the data yourself
Every figure here is downloadable, free, under CC BY. Reporters and researchers welcome.
Download the datasets → Check your own odds →Methodology: federal HMDA loan-level data, 2018–2025, first-lien home-purchase mortgages on 1–4 family homes in New Jersey; CFPB complaints 2022–present. Figures are The Mortgage Record’s analysis of public data and describe reported outcomes, not predictions. Full methodology →