The Mortgage Record
Lender report card · New Jersey

Jpmorgan Chase Bank, Na

Columbus, OH · What the federal mortgage record shows about how Jpmorgan Chase Bank, Na treated New Jersey applicants, 2018–2025 — 42,807 reported decisions. This is historical behavior, not a prediction about your loan.

Approval rate
89.8%
38,421 approved
Denial rate
10.2%
4,386 denied
Decisions
42,807
2018–2025
Avg. rate spread
+0.10 pp
vs. market benchmark
89.8% approved
10.2% denied

Share of 42,807 New Jersey applications Jpmorgan Chase Bank, Na approved vs. denied. Excludes loans it merely purchased on the secondary market, and applications withdrawn or left incomplete.

Approval rate by loan type

Conventional90.4% of 42,079 · NJ 87%FHA47.9% of 616 · NJ 79%VA76.6% of 111 · NJ 80%

“NJ” = the statewide average approval rate for that loan type, for comparison.

Approval rate over time

84%87%90%93%96%88%88%90%93%88%89%88%88%20182019202020212022202320242025

Pricing

Adjusting for its loan-type mix, Jpmorgan Chase Bank, Na’s rates ran -0.13 pp lower than the typical New Jersey lender (average rate spread +0.10 pp above the market benchmark). Rate spread is APR minus the average prime offer rate; positive means costlier than the low-risk benchmark.

Who Jpmorgan Chase Bank, Na approves

By income
Under $50k60.6% · 2,234$50–75k83.7% · 4,184$75–100k88.3% · 5,326$100–150k91.4% · 9,279$150–250k92.9% · 9,816$250k+94.1% · 8,459
By debt-to-income
Under 36%94.7% · 21,34936–43%94.1% · 10,06243–50%91.4% · 9,128Over 50%9.5% · 1,966
By down payment (LTV)
20%+ down92.2% · 31,24310–20% down84.7% · 3,3115–10% down83.5% · 2,1873–5% down74.0% · 692Under 3% down19.7% · 269

Why Jpmorgan Chase Bank, Na denied applications

Debt-to-income ratio52% of denialsCollateral (value/type)34% of denialsOther16% of denialsInsufficient cash to close16% of denialsCredit history11% of denialsUnverifiable information6% of denials

Where Jpmorgan Chase Bank, Na lends in NJ

CountyDecisionsApproval
Bergen County6,74789.9%
Monmouth County4,67690.3%
Essex County4,05189.6%
Middlesex County3,67489.8%
Morris County3,63592.7%
Hudson County3,52086.8%
Ocean County2,96689.2%
Union County2,82990.5%

Fees & closing costs

Median total loan costs
$4,686
home purchase
As % of loan
1.09%
NJ median 1.93%
Priced originations
17,950
with fee data

Median lender and third-party costs (the Loan Estimate’s “total loan costs”) on Jpmorgan Chase Bank, Na’s home-purchase originations — 0.84 points lower than the 1.93% New Jersey median. Typical lender credit toward costs: $97. Excludes prepaid taxes/insurance and escrow deposits. Fees are reported on roughly two-thirds of originations (small lenders are exempt). Methodology →

Consumer complaints

CFPB complaints
264
from NJ, 2022–present
Answered on time
100%
of complaints
Closed with relief
12%
monetary or non-monetary

Complaints New Jersey mortgage customers filed against Jpmorgan Chase Bank, Na with the federal Consumer Financial Protection Bureau, 2022–present. Most common issue: Trouble during payment process. Most mortgage complaints concern servicing — payments, escrow, and foreclosure — so this reflects a company’s customer experience as much as its lending, and volume partly tracks how many loans it services. Source: CFPB Consumer Complaint Database.

Compare Jpmorgan Chase Bank, Na to other lenders for your profile

Enter your income, county, DTI and down payment to see who approves borrowers like you.

Open the approval tool →

Source: CFPB HMDA loan-level data, 2018–2025 · first-lien, closed-end mortgages on 1–4 family homes in New Jersey reported by Jpmorgan Chase Bank, Na (LEI 7H6GLXDRUGQFU57RNE97). Rates describe past reported outcomes for the lender’s applicant pool and are not a prediction for any individual. Methodology →