Lender report card · New Jersey

Trustco Bank

Albany, NY · What the federal mortgage record shows about how Trustco Bank treated New Jersey applicants, 2018–2025 — 277 reported decisions. This is historical behavior, not a prediction about your loan.

Approval rate
62.5%
173 approved
Denial rate
37.5%
104 denied
Decisions
277
2018–2025
Avg. rate spread
-0.03 pp
vs. market benchmark
62.5% approved
37.5% denied

Share of 277 New Jersey applications Trustco Bank approved vs. denied. Excludes loans it merely purchased on the secondary market, and applications withdrawn or left incomplete.

Approval rate by loan type

Conventional62.5% of 277 · NJ 87%

“NJ” = the statewide average approval rate for that loan type, for comparison.

Approval rate over time

41%52%63%74%85%83%47%72%45%69%68%65%71%20182019202020212022202320242025

Pricing

Adjusting for its loan-type mix, Trustco Bank’s rates ran -0.25 pp lower than the typical New Jersey lender (average rate spread -0.03 pp above the market benchmark). Rate spread is APR minus the average prime offer rate; positive means costlier than the low-risk benchmark.

Who Trustco Bank approves

By income
$75–100k44.7% · 38$100–150k62.2% · 74$150–250k72.3% · 83$250k+81.6% · 49
By debt-to-income
Under 36%89.8% · 11836–43%91.7% · 60Over 50%3.0% · 33
By down payment (LTV)
20%+ down72.0% · 9310–20% down81.6% · 875–10% down69.2% · 26

Why Trustco Bank denied applications

Debt-to-income ratio42% of denialsCredit history38% of denialsCollateral (value/type)17% of denialsOther15% of denialsUnverifiable information3% of denialsEmployment history1% of denials

Where Trustco Bank lends in NJ

CountyDecisionsApproval
Bergen County21060.0%
Essex County3070.0%

Fees & closing costs

Median total loan costs
$5,057
home purchase
As % of loan
1.07%
NJ median 1.93%
Priced originations
100
with fee data

Median lender and third-party costs (the Loan Estimate’s “total loan costs”) on Trustco Bank’s home-purchase originations — 0.87 points lower than the 1.93% New Jersey median. Typical lender credit toward costs: $250. Excludes prepaid taxes/insurance and escrow deposits. Fees are reported on roughly two-thirds of originations (small lenders are exempt). Methodology →

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Source: CFPB HMDA loan-level data, 2018–2025 · first-lien, closed-end mortgages on 1–4 family homes in New Jersey reported by Trustco Bank (LEI 549300GCEP3NM7A1X491). Rates describe past reported outcomes for the lender’s applicant pool and are not a prediction for any individual. Methodology →