The Mortgage Record
Lender report card · New Jersey

Navy Federal Credit Union

Vienna, VA · What the federal mortgage record shows about how Navy Federal Credit Union treated New Jersey applicants, 2018–2025 — 9,154 reported decisions. This is historical behavior, not a prediction about your loan.

Approval rate
69.0%
6,320 approved
Denial rate
31.0%
2,834 denied
Decisions
9,154
2018–2025
Avg. rate spread
+0.04 pp
vs. market benchmark
69.0% approved
31.0% denied

Share of 9,154 New Jersey applications Navy Federal Credit Union approved vs. denied. Excludes loans it merely purchased on the secondary market, and applications withdrawn or left incomplete.

Approval rate by loan type

Conventional66.3% of 5,751 · NJ 87%FHA59.0% of 117 · NJ 79%VA74.3% of 3,286 · NJ 80%

“NJ” = the statewide average approval rate for that loan type, for comparison.

Approval rate over time

56%62%68%74%80%78%72%67%72%64%60%65%73%20182019202020212022202320242025

Pricing

Adjusting for its loan-type mix, Navy Federal Credit Union’s rates ran -0.07 pp lower than the typical New Jersey lender (average rate spread +0.04 pp above the market benchmark). Rate spread is APR minus the average prime offer rate; positive means costlier than the low-risk benchmark.

Who Navy Federal Credit Union approves

By income
Under $50k33.3% · 772$50–75k62.4% · 1,359$75–100k70.4% · 1,552$100–150k74.3% · 2,443$150–250k76.6% · 1,949$250k+77.6% · 689
By debt-to-income
Under 36%79.2% · 3,26836–43%84.1% · 1,57643–50%83.2% · 1,600Over 50%35.2% · 2,357
By down payment (LTV)
20%+ down65.4% · 3,17210–20% down66.2% · 1,2355–10% down71.8% · 9973–5% down60.6% · 335Under 3% down71.9% · 2,102

Why Navy Federal Credit Union denied applications

Debt-to-income ratio56% of denialsCredit history37% of denialsOther19% of denialsIncomplete application9% of denialsCollateral (value/type)7% of denialsUnverifiable information6% of denials

Where Navy Federal Credit Union lends in NJ

CountyDecisionsApproval
Burlington County1,28274.2%
Camden County1,17670.3%
Ocean County78775.0%
Gloucester County72474.6%
Essex County55553.5%
Monmouth County52871.2%
Middlesex County51063.5%
Bergen County45970.2%

Fees & closing costs

Median total loan costs
$5,184
home purchase
As % of loan
1.78%
NJ median 1.93%
Priced originations
4,246
with fee data

Median lender and third-party costs (the Loan Estimate’s “total loan costs”) on Navy Federal Credit Union’s home-purchase originations — 0.16 points lower than the 1.93% New Jersey median. Typical lender credit toward costs: $127. Excludes prepaid taxes/insurance and escrow deposits. Fees are reported on roughly two-thirds of originations (small lenders are exempt). Methodology →

Consumer complaints

CFPB complaints
33
from NJ, 2022–present
Answered on time
100%
of complaints
Closed with relief
33%
monetary or non-monetary

Complaints New Jersey mortgage customers filed against Navy Federal Credit Union with the federal Consumer Financial Protection Bureau, 2022–present. Most common issue: Applying for a mortgage or refinancing an existing mortgage. Most mortgage complaints concern servicing — payments, escrow, and foreclosure — so this reflects a company’s customer experience as much as its lending, and volume partly tracks how many loans it services. Source: CFPB Consumer Complaint Database.

Compare Navy Federal Credit Union to other lenders for your profile

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Source: CFPB HMDA loan-level data, 2018–2025 · first-lien, closed-end mortgages on 1–4 family homes in New Jersey reported by Navy Federal Credit Union (LEI 5493003GQDUH26DNNH17). Rates describe past reported outcomes for the lender’s applicant pool and are not a prediction for any individual. Methodology →